Important To Know

  • You are welcome to browse in the showroom on an appointment only basis.  As we have an elaborate showroom/boutique/store set up in our home, having an appointment ensures not only our availability, but also, fantastic customer service.
  • We accept Cash, Debit, MasterCard or Visa.  A deposit is appreciated on all orders.
  • Many of our items are custom ordered, some things we carry stock of and everything in our showroom is available for immediate purchase.
  • If we order anything if for you, it could take up to 3 weeks, wedding invitations take 2 weeks.
  • Our appointment timeframes are typically as follows but are subject to change as needed:

Monday -Thursday Evenings

Some Saturdays & Sundays

  • When your order comes in you will be phoned or emailed to let you know.   You don’t necessarily need an appointment time for pick up but we need to make sure we are available for you to come by.
  • If you phone us and receive our voice mail, LEAVE A MESSAGE!  If we are in the showroom with other brides and grooms, we sometimes can’t get to the phone.  Or, email us.  We always endeavour to return calls and emails quickly.
  • If you are looking for a specific item, always feel free to contact to see if we carry what you are looking for, or if we can get it for you.  We have access to many other products in addition to what is in the showroom.
  • If you can’t make the appointment you have scheduled, please phone or email to reschedule or cancel as soon as you can.

 

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